SMS Terms & Conditions

These SMS Terms & Conditions (“Terms”) govern the WorkHub SMS Notification Program (the “Program”) operated by SMC Contracting (“SMC,” “we,” “us,” or “our”). By opting in to the Program, you agree to these Terms and to our SMS Privacy Policy.

1. Program Description

WorkHub is SMC’s field operations and ticketing application. The Program sends informational and transactional text messages related to your use of WorkHub and your work with SMC. Message types include:

• Account security codes — one-time PIN codes for WorkHub account invitations, sign-in verification, and password resets.
• Operational notifications — ticket status changes, approvals and rejections, scheduling updates, and other job-related alerts sent to SMC team members.
• Ticket approval requests — requests sent to general contractor representatives to approve a time-and-materials (T&M) work ticket, with the reply recorded against that ticket.

The Program does not send advertising or promotional messages.

2. Who Can Participate and How to Opt In

• SMC team members (employees, project managers, trucking project managers, and drivers) opt in by accepting their WorkHub account invitation and confirming their mobile phone number in the WorkHub app.
• General contractor representatives opt in by providing their mobile phone number to SMC for the purpose of receiving ticket approval requests as part of the project’s ticket approval process.

You must be 18 years of age or older and the account holder or authorized user of the mobile phone number you provide. Consent to receive text messages is not a condition of employment, of doing business with SMC, or of purchasing any goods or services.

3. Message Frequency

Message frequency varies depending on your role and job activity. SMC team members may receive up to 30 messages per month; general contractor representatives may receive up to 10 messages per month. One-time PIN codes are sent only when you request them or when your account is created.

4. Cost

Message and data rates may apply. SMC does not charge for Program messages, but your wireless carrier’s standard messaging and data rates apply to every message sent and received. Check with your carrier for details about your plan.

5. How to Opt Out and Get Help

If you are an SMC team member and you opt out, you will no longer receive WorkHub PIN codes or job notifications by text. You can continue to use email and the WorkHub app for these functions, and you can opt back in at any time by confirming your mobile number in the WorkHub app.

6. Sample Messages

The following are examples of the messages you may receive:

7. Supported Carriers

The Program is available on major U.S. wireless carriers. Not all carriers or devices are supported, and availability may change. Wireless carriers are not liable for delayed or undelivered messages.

8. Privacy

Your mobile phone number and opt-in information are used only to operate the Program and are not shared with third parties or affiliates for marketing or promotional purposes. Please review our SMS Privacy Policy for full details on how we collect, use, and protect your information.

9. Your Responsibilities

You agree to notify SMC promptly if you change or deactivate your mobile phone number so that we can update your WorkHub account and stop sending messages to a number you no longer control. You are responsible for any messages sent to your number until we receive that notice or a STOP request.

10. Disclaimer of Warranties; Limitation of Liability

The Program is provided on an “as is” and “as available” basis. SMC does not guarantee that messages will be delivered without delay, interruption, or error. To the fullest extent permitted by law, SMC is not liable for any delayed, undelivered, or misdirected messages, or for any errors, omissions, or interruptions in the Program, including those caused by wireless carriers or other service providers.

11. Changes to the Program or These Terms

SMC may modify, suspend, or discontinue the Program, and may update these Terms, at any time. Changes take effect when posted on this page with a revised effective date. Your continued participation in the Program after a change takes effect means you accept the updated Terms.

12. Contact Us

For questions about the Program or these Terms, contact us at: